In order to show discount prices on products, the eCommerce site needs to compare two prices. The compare field is called the “Compare at Price”. This field is mapped from the RRP price in Retail Express. Note: A RRP price for each product must be entered in Retail Express for each product. The product price […]
When updating product information from a Mass Upload, blank fields are ignored when If you want to reset a field, please type ‘CLEAR DATA’
For Short Description commas “,” and back slashes “\” are not permitted
In Retail Express although you can add illegal characters in the web interface, these characters will generate errors when doing any Mass uploading or downloading So For SKU’s you can only use the following: a-z A-Z 0-9 / + – . _ Any other characters should not be used
Most outages from both your POS and eCommerce systems will not “break” TranslatorHQ. It was designed to be resilient and automatically recover from these outages.